Privacy Policy

Only the German original version is legally binding:

As the operator of this website, plavis GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. As a rule, you can use our website without providing personal data. Insofar as personal data (e.g. name, address or email address) is collected on our website, this is always done on a voluntary basis as far as possible. These data will not be passed on to third parties without your express consent. We point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Name and contact details of the person responsible for processing

This data protection information applies to data processing by: plavis GmbH

Responsible: plavis GmbH, Annaberger Str. 240, D-09125 Chemnitz; Email:; Phone: +49 (0) 371/5202011

Provision of the website and creation of log files

Each time you visit our website, our system automatically collects data and information from the computer system of the calling computer. This is information such as

  • Information about the type and version of your internet browser,
  • The operating system of your computer or smartphone,
  • Your internet service provider,
  • Your IP address,
  • Date and time of your access,
  • Internet pages from which you came to us,
  • Internet pages that you visit from our site.

The legal basis for the temporary storage is Art. 6 Para. 1 lit. f GDPR .

We collect such technical information in so-called “log files” so that you can see our website correctly and we can determine the causes of any technical problems, for the technical optimization of our website and for the security of our computer systems and networks. Our legitimate interest in data processing in accordance with Art. 6 Paragraph 1 lit. f GDPR .

The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. Typically, this technical information is deleted or made illegible after thirty days at the latest.

The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no option for the user to object.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from http: // to https: // and by the lock symbol in your browser line.

If the SSL encryption is activated, the data you transmit to us cannot be read by third parties.


Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. The legal basis for this is the balancing of interests in accordance with Art. 6 Paragraph 1 lit. f GDPR: Cookies are used for data-saving visitor measurement and conversion tracking only with a view to optimizing the website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If you deactivate cookies, the functionality of this website may be restricted.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. These are text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. Our legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is Section 15 (3) TMG or Article 6 (1) lit. f GDPR. The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has expired takes place automatically once a month.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:

We have concluded an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

You can find more information on how Google Analytics handles user data in Google’s data protection declaration:


Our site uses YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, for the integration of videos.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.

Normally, when you visit a page with embedded videos, your IP address is sent to YouTube and cookies are installed on your computer. However, we have integrated our YouTube videos with the extended data protection mode (in this case, YouTube still contacts Google’s Double Click service, but according to Google’s privacy policy, personal data is not evaluated). This means that YouTube will no longer store any information about the visitors unless they watch the video. If you click on the video, your IP address will be transmitted to YouTube and YouTube will find out that you have viewed the video. If you are logged in to YouTube, this information is also assigned to your user account (you can prevent thisby logging out of YouTube before viewing the video).

We have no knowledge of the possible collection and use of your data by YouTube, nor do we have any influence on it. For more information, see the YouTube privacy policy at . In addition, we refer to our general presentation in this data protection declaration for the general handling and deactivation of cookies.

Contact forms

If you have any questions, we offer you the opportunity to contact us using a form provided on the website. It is necessary to provide your first and last name as well as a valid e-mail address (possibly also a telephone number) so that we know who the request came from and to be able to answer it adequately. For the purpose of processing the request and in the event of follow-up questions, it will be stored by us. We do not pass on this data without your consent. The data processing for the purpose of contacting us takes place either in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR or according to Art. 6 Para. 1 S. 1 lit. f GDPR (further information on the legal basis and our legitimate interest is listed in the respective form).

The data you enter in the contact form will remain with us until you ask us to delete it or the purpose for data storage no longer applies. Mandatory legal provisions – in particular retention periods – remain unaffected.

If you do not provide the required personal information in the contact form, we will unfortunately not be able to answer your request for legal reasons.

If you contact us by email, the data will be processed for the purpose of contacting us in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR based on your voluntarily given consent.


If you would like to receive the newsletter offered on the website or are already receiving a newsletter, please also note our corresponding data protection declaration for the newsletter .

Contact requests for product information, a demo or other concerns

On our website you can contact us in various ways: including contact form, booking a demo, requesting an offer, requesting product information, requesting guides. If you take advantage of this option, the data entered in the input mask will be transmitted to us and saved. In addition to the specific input mask data, the IP address and the date and time of the request are collected and stored. You give your consent to the processing of the data by sending.

Alternatively, you can contact us by e-mail. In this case, the user’s personal data transmitted with the email will be saved.

In this context, the data will not be passed on to third parties, unless this is necessary to process the query (e.g. demo booking tool). In any case, the data will only be used to process the conversation.

Legal basis for the processing

The legal basis for processing the data is Art. 6 Para. 1 lit. a GDPR .

The legal basis for the processing of the data that is transmitted in the course of sending an email is Art. 6 Para. 1 lit. f GDPR . If the aim of the email contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 lit. b GDPR .

Purpose of data processing

The processing of the personal data from the input mask is only used to process your request. If you contact us by e-mail, there is also the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

Duration of storage

If you have booked a demo, requested product information or an offer, we reserve the right to save the data for two years in order to measure the profitability of our sales and marketing. Otherwise, we will delete the data as soon as they are no longer required to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with the user has ended. The conversation is over when it can be inferred from the circumstances that the matter in question has been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

Opposition and removal option

The user has the option at any time to revoke their consent to the processing of personal data. If the user contacts us by email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.

In this case, all personal data that was stored in the course of making contact will be deleted.

Right to information, deletion, blocking

You have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing as well as the right to correct, block or delete this data at any time. You can contact us at any time at the address given in the legal notice if you have any further questions on the subject of personal data.

Technologies implemented

UserCentrics Management Platform
This is a consent management service. To protect your rights as a data subject, technologies from this provider are used on this website, which you can use to give your legally binding consent, view it and revoke it at any time. At the bottom of the website you will find a link to the data protection settings.

Company that processes the data:
Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany

Data processing purposes: This list represents the purposes of data collection and processing. Consent is only valid for the stated purposes. The data collected cannot be used or stored for any other purpose than the one listed below.

  • Compliance with legal obligations
  • Storage of consent

Affected Rights

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR;
  • in accordance with Art. 16 GDPR to immediately request the correction of incorrect or incomplete personal data stored by us;
  • to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims is required;
  • to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR if you dispute the correctness of the data, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you do this to assert or exercise it or if you need to defend legal claims or you have objected to processing in accordance with Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible;
  • to revoke your consent given to us at any time in accordance with Art. 7 Para. 3 GDPR. As a result, we are no longer allowed to continue the data processing based on this consent in the future
  • to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or our office.

Right to object

If your personal data is based on legitimate interests in accordance with Art. 6 Para. 1 S. 1 lit. f or lit. b GDPR are processed, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for this that arise from your particular situation or the objection is directed against direct mail. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation.

If you would like to exercise your right of revocation or objection, please use one of the contact options listed in the imprint.